Privacy Policy

Last Updated: February 2026

This Privacy Policy (“Policy”) governs how Direct Pay Hub Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, processes, stores, discloses, and protects personal information obtained through the website located at www.directpayhub.shop (the “Website”), including all related digital products, services, platforms, and communications.

We recognize the importance of privacy and are committed to safeguarding personal information in accordance with applicable data protection laws, industry standards, and best practices. By accessing, browsing, or using the Website, you confirm that you have read, understood, and agreed to this Privacy Policy in full.

1. Scope and Application

This Privacy Policy applies to all individuals who:

• Visit or browse the Website

• Purchase or access digital products or services

• Communicate with us via email, forms, or support channels

• Interact with our content, tools, or marketing materials

This Policy applies regardless of how the Website is accessed (desktop, mobile, tablet, or other devices).

This Policy does not apply to third-party websites, applications, or services that may be linked from the Website. We are not responsible for the privacy practices or content of third parties.

2. Definitions

For the purposes of this Policy:

• “Personal Information” means any information that identifies or can reasonably be linked to an individual.

• “Processing” means any operation performed on personal information, including collection, use, storage, disclosure, or deletion.

• “User” refers to any individual accessing or using the Website.

3. Categories of Information We Collect

We collect information through direct interaction, automated technologies, and third-party service providers.

3.1 Personal Identifiers

We may collect personal identifiers, including but not limited to:

• Full name

• Email address

• Phone number

• Billing or mailing address

• Any other information voluntarily provided

Providing personal information is voluntary; however, failure to provide certain information may restrict access to products or services.

3.2 Transaction and Billing Information

When you make a purchase, we collect transaction-related data, including:

• Product or service purchased

• Billing information

• Transaction history

• Payment confirmation details

All payments are processed by secure third-party payment processors. We do not store full credit card numbers, banking details, or sensitive financial data on our servers.

3.3 Communication and Support Data

We collect information when you:

• Contact customer support

• Submit inquiries or feedback

• Register for webinars or events

• Communicate via email or messaging platforms

This information is used solely for communication, support, and service-related purposes.

3.4 Technical, Device, and Usage Data

We automatically collect technical information, including:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Referring URLs

• Pages viewed, time spent, and navigation behavior

This data helps us analyze performance, detect security risks, and improve user experience.

3.5 Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

• Enable Website functionality

• Analyze usage and traffic patterns

• Improve performance and content

• Prevent fraud and abuse

You may control cookie settings through your browser; however, disabling cookies may impact Website functionality.

4. How We Use Personal Information

We process personal information for legitimate business purposes, including:

• Operating and maintaining the Website

• Delivering digital products and services

• Processing payments and transactions

• Providing customer support and communications

• Improving Website functionality and performance

• Preventing fraud, misuse, and unauthorized access

• Enforcing our Terms, Refund Policy, and other agreements

• Complying with legal and regulatory obligations

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

5. Legal Basis for Processing

Depending on your jurisdiction, we process personal information based on one or more of the following legal grounds:

• Consent provided by you

• Performance of a contract (e.g., fulfilling a purchase)

• Compliance with legal obligations

• Legitimate business interests, including security, analytics, and service improvement

6. Data Sharing and Disclosure

We do not sell, rent, or trade personal information.

We may share information with trusted third parties only when necessary, including:

• Payment processors and financial institutions

• Website hosting and infrastructure providers

• Analytics, marketing, and security service providers

• Professional advisors (legal, accounting, regulatory)

• Governmental authorities when required by law

All third parties are contractually obligated to protect personal information and use it only for authorized purposes.

7. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your country of residence, including jurisdictions with different data protection standards.

Where required, we implement appropriate safeguards, including contractual protections and technical security measures, to ensure data remains protected.

8. Data Security Measures

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite these measures, no system can guarantee absolute security. By using the Website, you acknowledge and accept this risk.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Provide products and services

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

10. User Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent

• Object to certain processing

• Request data portability

Requests must be submitted using the contact details below and will be handled in accordance with applicable law.

11. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If identified, such information will be promptly deleted.

12. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

13. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy protections.

14. Compliance With Laws

This Policy is designed to align with applicable privacy regulations, including GDPR and CCPA principles, where applicable.

15. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance.

16. Contact Information

For privacy-related inquiries, contact:

Direct Pay Hub Ltd.
Email: support@directpayhub.shop